FAQ – Precious Metal Purchase

For Auvesta, the security and transparency of your precious metals have absolute priority. The professional companies selected by Auvesta have many years of experience in the storage and transport of physical precious metals.

Furthermore, Auvesta places importance on the fact that managing physically secured storage rooms is the core business of the selected companies. Most banks, however, are no longer interested in storing physical gold.

Precious metals such as gold, silver, platinum and palladium from Auvesta are a secure and meaningful investment with inflation protection. At Auvesta Edelmetalle AG you buy your precious metals at daily prices.

If inflation is higher than the interest income achievable with savings deposits, investing in precious metals is particularly worthwhile in order to avoid negative real interest rates. The price of precious metals is globally valid, so that the secure tangible asset precious metal can also be beneficial in other currency areas.

The World Gold Council has just published new figures on the global gold market. It shows that in the past year investors invested more in gold than ever before. In 2020 it was around 40 percent more than in the previous year. It has become widely known that gold has guaranteed value preservation for thousands of years – unlike paper currencies, which constantly lose value.

The London Bullion Market Association (LBMA) defines the quality requirements for “Good Delivery” bars.

Only manufacturers certified by the LBMA are allowed to produce “Good Delivery” bars.

Good Delivery bars (standard bars) are gold and silver bars that meet the strict quality requirements of the LBMA in terms of shape, weight and purity. A standard gold bar weighs about 400 ounces (approx. 12.44 kg), but may vary between 350 and 430 fine ounces. (1 ounce = 31.1 g) A standard silver bar weighs between 750 and 1100 ounces. Standard bars must have the serial number, the manufacturer’s assay mark, fineness and year of manufacture embossed.

Auvesta purchases only precious metals from LBMA-certified refineries. In Germany there are only 6 refineries that are certified by the LBMA and can therefore produce Good Delivery bars.

You can place a sales order with us at any time in writing or online.

Auvesta guarantees the repurchase of your stored precious metals. You can sell parts or all of your precious metals to Auvesta online on any trading day.

You can have your precious metals delivered at any time in standard denominations. You decide which transport company should deliver your precious metals.

You commission Auvesta with the storage of your precious metals. Auvesta assumes responsibility for the administration and documentation of the customer holdings, which are published in the login.

You are welcome to pick up your precious metals in our offices by prior appointment.

Our software and login access are created with state-of-the-art technology and data encryption. We continuously develop these further. Transfers of sales proceeds are made exclusively to verified bank accounts of the depot holder.

For legal reasons and for your own security, you must present and confirm your identity and bank account.

Auvesta is legally obliged to establish the identity of its customers.

It is for your own safety if Auvesta makes payments from your precious metal sales only to a bank account verified by you.

Deposits can only be made from your verified bank account. Auvesta is obliged to report suspicious payments related to money laundering to the authorities without informing you.

You can validate your identity and bank account in the password-protected login. All documents uploaded for validation are checked with great care before being stored as confirmed.

If you do not have the possibility to transmit your documents digitally, you can also send them to us by mail.

SecureCard is a security procedure that allows you to carry out your transactions conveniently and securely. The SecureCard contains 224 numbers with TANs. You receive the SecureCard by email as a PDF file. Print the PDF file and keep it safe. For each TAN-required transaction, two TANs from your SecureCard are requested. After entering the TANs, your transaction is executed.

mobileTAN is a security procedure that allows you to carry out your transactions conveniently and securely. For each TAN-required transaction you receive an SMS to the mobile phone number stored in the depot. The SMS contains your TAN for the transaction and the order data.

Auvesta is an internationally operating company and one of the leading providers of precious metals and coins. Since 2009, Auvesta has specialized in the purchase, sale and storage of physical gold, silver, platinum and palladium.

Auvesta cannot accept liability for delays or damages caused by force majeure. Events that fall under this category include natural disasters, labor conflicts, war, terrorism, embargoes and government measures.

As a precious metal dealer, Auvesta Edelmetalle AG is obliged under the German Money Laundering Act to establish and verify the identity of the contracting party before entering into a business relationship. For this purpose, it is necessary that we record the relevant data of your identity card – for example by means of a copy. The Money Laundering Act requires that the dealer keeps the copies or documents for five years.

In addition, we are obliged under the Money Laundering Act to verify suspicious transactions and to report them to the competent authorities if, despite clarification, doubts remain about the legality of the transaction.

The translation of the texts into different languages is carried out with great care and corresponds to the meaning of the underlying German original texts. As a matter of principle, only the German version is legally binding.

German is our official and legally binding business language.

You are responsible for submitting any required customs and/or tax declarations and for paying local taxes and/or duties that are or may be related to the purchase, sale or storage of precious metals. Please consult your tax and/or legal advisor. Auvesta does not provide tax or legal advice. Representatives are expressly prohibited from giving tax or legal advice.

In the vault, bars with numbers are allocated to you. By allocating the bars, legal ownership is transferred to you. You receive shares in standard bars that are stored in the high-security warehouse.

In your login area you can see the bars that are allocated to you.

Buy physical gold monthly and build up assets in the long term, independently of the current market price.

When you buy precious metals monthly, you acquire more metal at low prices and less at higher prices. Overall this results in a more favorable average purchase price. This is called the cost-average effect.

The daily balance is an ownership check that Auvesta publishes daily in the customer login.

The daily balance shows the precious metal holdings of all customers and is proof that your stored precious metals are complete every day. This allows every customer to check the daily balance. The storage lists of the vault operators are also stored there.